Zenel Hisenaj

Country of residence

Albania

Sector

Consultant

Knowledge and Skills

Assessment and strategic planning, Law review, Public health, Project management, Project implementation, Organisational development, Notifications of events, Monitoring and evaluation, Marriage registration, Legal drafting, Legal advice, Identity management and production, Birth registration, Governance, Gender, Digitalisation, Digital identity, Death registration, Data management, CRVS advocacy, Communication for development, Civil registration, Vital Statistic and Demography

Languages spoken

Albanian, English, German

Number of years of experience in CRVS or identity management

10 or more

Profile

Experienced ICT expert with a demonstrated history of working in large-scale databases ( Civil Registration, Vehicle Registration, ID/Passport application, Health Information Systems, etc) and its security. Skilled in Oracle Database, MS SQL Server Database, Microsoft Excel, Customer Service, Microsoft Word, and Sales. Strong information technology professional with a Master's degree in Computer Science from the University of Business and Technology.

Job title

KE2- Information and Technology Expert

Organization
B&S Europe
Dates
-

- Development/Enhancement of CRVS documentation digitization system
- Development of “Temporary CRVS system“
- Development of the matching mechanism
- Preparation and migration of the existing data to the new temporary solution
- Translate application storyboards and use cases into functional applications
- Design, build, and maintain efficient, reusable, and reliable code
- Digitization Data Standardization, data analysis and data matching
- Integrate data storage solutions
- Working closely wi

Job title

Head of HIS Department

Organization
Government - Ministry of Health
Dates
-

- Development of policies and procedures related to healthcare information management.
- Lead Development of Integrated Health Information System
- Responsible for ensuring accuracy and efficiency in the medical records and transcription departments.
- Reviews processes and identifies areas for improvement taking into account user needs.
- May act as liaison between information services and technology department, ensuring that systems are accessible and in accordance with the needs of the orga

Job title

Head of IT Sector

Organization
Government - Civil Registration Agency
Dates
-

- In collaboration with the Head of System Management Division, manages all the databases of the ARC's and MIA's;
- Ensures good functioning of the databases and responsible for their security;
- Implement security policies for databases and prepare standard operating procedures to have a full security;
- Development of customized reports for ARC and MIA management
- Assist in designing, developing and managing the databases, simultaneously, coordinating software developers and designers;
- Res

Job title

Technical Expert

Organization
Government - Procurement Review Body
Dates
-

- Technical Expert is responsible for reviewing complaints regarding technical specifications published during information technology related procurement activity.

Job title

SQL and IT Trainer

Organization
Government
Dates
-

- Provide SQL Database Server Trainings
- Provide SQL Database Security Trainings
- 200 IT personnel trained
- More than 800 Civil Status officer trained
- 70 trainings days or more

Job title

Database Administrator Expert

Organization
Government - Civil Registration Agency
Dates
-

- Installs and configures SQL server, increasing performance (clustering), the configuration of instances;
- Managing and monitoring the security of SQL Server;
- Creates and configures the databases in SQL Server, including capacity, network, file groups (file groups) and optimizes performance;
- Create and manage objects including constraints, Indexes, stored procedures, Triggers and views;
- Management of the place for storage of databases (file location);
- Data analysis, data quality ass

Job title

IT and Webmaster

Organization
Government
Dates
-

- Maintenance of Web Site of MIA
- Maintenance of IT Equipment

Job title

IT Expert

Organization
Private School
Dates
-

- Maintenance of information technology

Job title

Network Administrator

Organization
Internet Service Provider
Dates
-

- Responsible for organizing the work and customer care, adding the clients through wireless technology, including physical placement of antennas and the necessary settings on the respective routers.

Job title

IT Manager

Organization
Construction Company
Dates
-

- Ensures good functioning of the databases and responsible for their security;
- Managing and monitoring with the IT Staff

Job title

Network Administrator

Organization
Internet Service Provider
Dates
-

- Configuring the local network
- Responsible for customer care
- Configuration of routers and MS Servers

Name of educational institution

University of Business and Technologies (UBT).

Field of study
Computer Science
Type of degree
MSc
Dates
-

Master of Science in computer science and engineering

Project name

Technical Assistance Team in Support of the governance sector in Sierra Leone in the area of Civil Registration

Dates
-
Your role ICT Key Expert
Geographic region Sierra Leone - South Africa
Project name

Health Information System (HIS)

Dates
-
Your role Project Manager
Geographic region Kosovo
Project name

CRVS digital archive Project Manager

Dates
-
Your role Project Manager
Geographic region Kosovo
Project name

CRA Interoperability Project Manager

Dates
-
Your role Project Manager
Geographic region Kosovo
Project name

Maintenance of the Civil Registration System

Dates
-
Your role Project Manager
Geographic region Kosovo
Project name

Upgrade and maintenance of the Civil Registration System in the framework of e-government

Dates
-
Your role Project Manager
Geographic region Kosovo
Project name

Development of the Civil Registration System

Dates
-
Your role Project Manager
Geographic region Kosovo
Role, Position, or Job Title
Team Leader
Organisation
Consulting Company
Role, Position, or Job Title
Deputy Team Leader
Organisation
consulting company